Terms of Service

Condition
All items sold by Xcellence Outlet are represented by a stock photo.
Please note that pattern placement of some items may differ from what is shown on the listing. Each item is carefully inspected before being offered for sale. Please read item description for details concerning AS IS items.

Payment
We accept PayPal only, and will only ship to confirmed ship to PayPal addresses. Please make sure your PayPal address on file is up to date and accurate. PayPal allows you to pay using a major credit card or direct transfer from your bank accounts. If your PayPal payment is drafted from your checking account, we wait for your PayPal check to clear our account before we ship.

Shipping
All merchandise ship in 48 business hours of receipt of payment.
All merchandise gets shipped out from New Jersey USA.
Standard delivery usually arrive within 2-9 business days.
Your tracking number will be updated to your account the same day.

Return Policy
If for any reason you're not completely satisfied with your purchase from Xcellence Outlet
You may return it within 14 days of the original purchase date for a refund of the item as long as it is in
UNWORN, UNUSED CONDITION,
UNOPENED & IN ORIGINAL PACKING,
In Case of Return please also note that original shipping charges are
NON-REFUNDABLE.
Return shipping charges are paid by the customer.
15% restocking fee may apply.

Feedback
We are excited to leave positive feedback for all our customers who pay on time. We want to be sure you are satisfied. In the rare event that there is a problem, we make every effort to resolve it.